Terms of Service

Welcome to Makfirst.com. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

  • Makfirst.com is an online healthcare brand offering products such as knee patches, foot patches, and related wellness products.

  • By using our website, you confirm that you are 18 years or older or accessing the site under the supervision of a parent or legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Usage Disclaimer

  • Our products are intended for general wellness and support purposes only.

  • They are not intended to diagnose, treat, cure, or prevent any disease.

  • Results may vary from person to person.

  • Always consult a qualified healthcare professional before using our products, especially if you are pregnant, nursing, have medical conditions, or are under medication.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

  • We reserve the right to change prices without prior notice.

  • Payment methods include Prepaid options and Cash on Delivery (COD), subject to availability.

4. Order Acceptance & Cancellation

  • Orders are accepted only after successful payment confirmation or COD verification.

  • Orders can be cancelled before shipment only.

  • Once shipped, orders cannot be cancelled.

5. Shipping & Delivery

  • Delivery timelines provided are estimated and may vary due to logistics or external factors.

  • Makfirst shall not be held liable for delays caused by courier partners, natural events, or unforeseen circumstances.

6. Returns, Refunds & Exchanges

  • Our Return, Refund & Exchange Policy forms an integral part of these Terms of Service.

  • Due to hygiene and healthcare regulations, opened or used products are non-returnable.

  • Please review the full policy on our Returns & Refunds page.

7. Intellectual Property

  • All content on Makfirst.com, including logos, images, text, product descriptions, graphics, and designs, is the exclusive property of Makfirst.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent activities

  • Attempt to breach site security

  • Provide false or misleading information

  • Misuse product information or make false medical claims

9. Limitation of Liability

  • Makfirst shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Liability, if any, shall not exceed the value of the product purchased.

10. Third-Party Services & Links

  • Our website may contain links to third-party websites.

  • We are not responsible for the content, accuracy, or policies of external sites.

11. Privacy Policy

Your use of Makfirst.com is also governed by our Privacy Policy, which outlines how we collect and use your information.

12. Governing Law & Jurisdiction

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

13. Changes to Terms

Makfirst reserves the right to update or modify these Terms of Service at any time. Continued use of the website implies acceptance of the updated terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: care@makfirst.com
🌐 Website: www.makfirst.com